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Customer Service

The season continues to go well. It's great to meet the guests and to talk about the interesting places they come from.

Sometimes the weather does not cooperate or you may just feel like taking a break from the cycling. Maybe you may have an issue such as a puncture. This is never a problem as one of the key features of Off The Rails tours is that help is always at hand. Fully supported tours means that your driver is always close by to help. On some occasions we will completely re-plan a day for our guests at short notice and we may even do a completely different activity. We want our guests to enjoy the trail and the area.

One of our other points of difference is that we do full tours for groups as small as two but never greater than a dozen.
Personalized service, great scenery, comfortable fully equipped bikes and wonderful food are the hallmarks of our business.
Give us a call to see what we can do for you.